YOUR HUNT FOR A MODERN PHONE SYSTEM ENDS TODAY!
Freshcaller is the cloud call center software from Freshworks. It is also called a VoIP telephone exchange in the cloud. Freshcaller is much more than a VoIP exchange with the various integrations and customer history link.
Contextual
Freshcaller empowers your teams to create/respond to all opportunities with full context.
Modern
Freshcaller upgrades your current phone technology to a state-of-the-art routing and voice AI engine.
Beautifully simple
Freshcaller is a minimum-fuss maximum-love voice platform built just for you.
Phone System Key Capabilities
Modernize IT and other business functions with a strikingly easy-to-use, easy-to-configure solution for cloud IT services.
Port your current numbers or explore our Bring Your Own Carrier options or purchase numbers from 90+ countries inside Freshcaller.
Use any of the pre-built reports or build your own phone report. You can also schedule for your reports to be delivered into your inbox.
Advanced Inbound Routing Engine<span>Every single inbound call scenario handled – whether during business hours or outside working hours including holidays.
Best-in-class Supervisor Controls<span>You can virtually monitor every conversation, barge into vital ones, keep track of service levels and call queues etc.
Switch to the right phone system for your business. Try Freshcaller now.
Start your 21-day free trial. No credit card required. No strings attached.
APPLICATION INTEGRATION
Freshdesk can be used in combination with Freshchat and other tools such as Freshcaller , Freshsales and Freshservice as a fully-fledged omnichannel platform. After all, customers are happy to decide how and when to contact you. With the set-up of an omnichannel platform you will certainly create great customer experiences.
